Juicebox pro support8/3/2023 The Ground connection is usually connected to Neutral at the circuit panel. On 240v single split-phase AC power (US standard), you should find approximately 120V between each line and the ground terminal of your outlet. Check that your circuit ground connection is established. Built after 1st of Feb 2017īuilt Between 28th Aug 2015 and 1st of Feb 2017Ĭonstant Buzzer Tone: (no interruption) ( hear it) Please check your label for manufacturing date. If error persists after unplugging and rebooting the JuiceBox, and your car will not charge, please contact support. Contact support)Ĭheck your ground wire in both the panel, and at the device termination (hard-wired or outlet plugged into) to make sure all connections are tight. Relay Stuck Closed (Disconnect immediately. The JuiceBox will automatically resume when it cools off. Move your JuiceBox to a cooler area, out of direct sunlight, or remove heating sources from area. Unplug from car in order to reset the GFI trip count to 0. If issue persists, contact Support. (Or plugged into something that’s not an EV). If issue persists, please contact Support.Ĭar not obeying J1772. If issue persists, please contact Support. JuiceBox 32Ĭheck line and neutral connections as they may be reversed in the adapter or outlet.Unplug and reboot JuiceBox. If you think its a problem with the EV, see your Vehicle Not Charging Troubleshooting article. If after 20 minutes and power cycling again it still beeps, its likely to be a fault. Power on and see if the beeps resume or when the EV is connected.Īlso note there is a 15 minute timer if a car fault occurs. Once you identify what the beep means, we recommend turning the power off for a minute and turning it back on. The beeps from the EVSE can help you determine the error code causing the issue. Troubleshooting – What do the Beeps Mean?
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